Privacy Policy

Introduction

Welcome to Proshow online ("proshow.com", the "PSR Site"). The PSR Site are owned by Western Proshow Rentals Limited. This Privacy Policy is designed to tell you how the PSR Site collects, uses, and discloses the information you provide via the Internet. By using the PSR Site, you acknowledge that you have reviewed, and agree to, the terms of this Privacy Policy and the Terms of Use. If you do not agree to this Privacy Policy and the Terms of Use, do not use the PSR Site.

Scope of Privacy Policy / Links

This Privacy Policy applies only to the PSR Site listed in the preceeding paragraph. Although PSR Site may provide you with links to other Web sites, including those of our business partners and/or service providers, those Web sites are not covered by this Privacy Policy. We strongly encourage you to read the privacy policy of every Web site you visit, including those Web sites to which this Site provides links. Whenever you link to any other Web site from the PSR Site, you are solely responsible for any interactions you may have with that Web site. Links from this Site to other Web sites will typically open in a separate browser window while the browser window for the PSR Site remains open in the background.

Who Should Use this Site

PSR Sites are not intended for use by children under the age of 13, and we will not knowingly collect personally identifiable information from such individuals.

Active Information Collection

At various points on the PSR Site, you might choose to actively provide certain kinds of information, including personally identifiable information, such as full name, address, phone number, e-mail address, etc. The Site typically will indicate which information is required and which information is optional at the information collection point in question. In any case, by submitting information via an active information collection point at any of the PSR Sites, you specifically consent to the collection, use, and dissemination of such information in accordance with this Privacy Policy.

Active information collection points at this Site may include:

Email Reply Mechanisms

The PSR Site may provide you with one or more e-mail mechanisms through which you may submit questions or comments. Information you provide via such e-mail mechanisms is typically all optional. We may use the information you provide in your e-mail to respond to your inquiry, and we reserve the right to retain whatever information you submit in your e-mail, including your name, e-mail address, and any comments or other information that you send via the e-mail mechanism.

Question, Comment, and Feedback Forms

The PSR Sites may post a form for you to use in submitting questions, comments, and other feedback about us, our affiliates, the PSR Sites, or our affiliates' products and services, and other topics. We use such feedback information to improve the PSR Sites, and affiliates' products and services as well as for marketing and research purposes. Most information you provide in such forms is optional, but you will need to provide at least some personally identifiable information, such as your name, address, e-mail address, and phone number, so that we may respond to your inquiry.

Product Information, and Catalog Request Forms

The PSR Sites may include a form that you can use to request information about us, our affiliates, or our affiliates' products and services, or to request catalogs or brochures or price quotes. In addition to asking you to identify the specific information or materials in which you are interested, these forms may request, among other things, your name, address, and e-mail address, so that we may send you the information or materials you request. These forms may also request certain demographic information about you to help us better understand your interests and needs.

Surveys and Evaluations

The PSR Sites may ask you to complete optional surveys and evaluations about us, our affiliates, the PSR Sites, or our affiliates' products and services, and other topics. These surveys and evaluations might request personally identifiable information, such as your name and e-mail address, so that we can follow up with you. Typically, we use such surveys and evaluations to better understand our customers and their preferences.

Registration Forms

Because access to portions of this Site is restricted to authorized users, you may be required to complete a registration form. This form may ask you for a variety of information that will help us to identify you and contact you, such as your name, business address, office e-mail address, office phone number, and your relationship to us. Registration information will be associated with your username and password, without which you will not be able to access the restricted portions of the PSR Sites.

Passive Information Collection

The PSR Sites uses various technologies to passively collect information from you while you are visiting (that is, you do not actively provide this information). Such technologies allow the PSR Sites to collect a range of nonpersonally identifiable information, including your Internet Protocol (IP) address (a unique identifier automatically assigned to your computer when logging onto the Internet), the type of Web browser and operating system you use, the date and time you visit the Site, the specific pages you visit on the Site, and the address of the Web site you visited before coming to this Site. We typically use such passively collected information for a variety of purposes, such as to administer the Site, customize the Site to your preferences, and compile aggregated statistics for marketing and research purposes. We reserve the unrestricted right to use this passively collected, nonpersonally identifiable information, including, but not limited to, selling, leasing, permitting access to, or otherwise transferring it to our affiliates, business partners, advertisers, dealers, and other third parties.

Two types of passive information collection technologies deserve special mention:

Cookies

"Cookies" are small text files that store information about your interactions with a particular Web site, either temporarily (known as a "temporary" or "session" cookie, and deleted once you close your browser window) or more permanently on the hard drive of your computer (known as a "permanent" or "persistent cookie"). Cookies can make it easier to use a Web site by allowing servers to access certain information quickly:

Session cookies can be used to help a user's browser navigate a Web site more smoothly and may show up if the user comes from a Web site with which the subsequent Web site has some relationship (e.g., a Web site of an affiliated company) and can give helpful information.
Persistent cookies cookies can be used to customize a Web site for a user, such as by storing passwords, preferences, and registration and account information so that users do not have to reenter them each time they visit a Web site.

This Site uses both session/temporary cookies and persistent/permanent cookies to store information that allows us to offer you better customer service and to navigate through the Site with ease. To make the Site easier to use, we combine information collected via cookies with personally identifiable information. Note that if you configure your browser to reject cookies, you might not be able to access important functions or areas of the Site or enjoy certain conveniences at this Site.

Other Uses and Disclosures of Information

As indicated above, we use information we collect from you via this Site for a variety of purposes. Unless otherwise provided above, we may also use personally and nonpersonally identifiable information you submit via this Site in the following ways:

to conduct internal marketing and research; and
to improve the content of the Site.

From time to time, our service providers may have access to information you submit via the PSR Site to provide operational or other support services for the PSR Site (e.g., Web hosting or database services). We have put in place agreements with such service providers to protect against unauthorized uses or disclosures of such information.

Except as otherwise provided in the "Active Information Collection" section above, we also reserve the right to sell, lease, provide access, or otherwise transfer personally identifiable information you submit via the PSR Site to our business partners (including e-mail delivery services and content providers), affiliates, and dealers for the purposes described in this Privacy Policy.

Notwithstanding anything to the contrary in this Privacy Policy or elsewhere on the PSR Site, we reserve the right to share or transfer any information you submit via the PSR Site to another person or company in connection with the sale, assignment, or other transfer of the business of the PSR Site and/or Western Proshow Rentals Limited; to respond to law enforcement requests; or where required by applicable law, statute, regulation, ordinance, subpoena, or court order. By submitting personally identifiable information via the PSR Sites, you consent to such disclosures in accordance with this Privacy Policy.

Data Security

Although we take steps to protect personally identifiable information you provide via the PSR Sites from loss, misuse, or unauthorized alteration, no system is 100% secure or error-free. Therefore, we do not, and cannot, guarantee the security or accuracy of the information we collect via this Site, and you acknowledge that you are assuming the risk in transmitting any information to us.

It is your responsibility to safeguard any usernames and passwords you use to access portions of this Site and to notify us if you ever suspect that these usernames or passwords have been compromised. You acknowledge that you are solely responsible for any unauthorized use of this Site conducted via your username or password.

Ask Us / Enforcement of this Privacy Policy

If at any time you have questions, comments, or concerns about this Privacy Policy, or the information practices of this Site, please contact us in one of the following ways:

E-Mail:

Use the Contact Us form provided on the main PSR site (proshow.com).

Mail:

Proshow Rentals Limited
3095 Hebb Avenue, Vancouver BC V5M 4V3
Phone: 604.293.1771

Changes to this Privacy Policy

If this Privacy Policy changes, the revised Policy will be posted here and the date of the newest version will be posted below. Please check back frequently, especially before you submit any personally identifiable information at the PSR Site, to see if the Privacy Policy has changed.
This Privacy Policy was last revised on November 10, 2004.